Seminars On Demand

Your employees and their customer service skills may be the only thing that differentiates you from the competition. And customers are more sophisticated and educated than ever before. That's why it's critically important to make sure employee skills are constantly updated to meet ever-rising customer expectations. In this content-rich seminar, your front-line team members will learn practical skills and proven systems for improving customer service at every touchpoint, all along the cycle....

Building a successful business goes far beyond providing good products and services. Great companies create cultures that attract the right employees and create buy-in to the bigger vision. In this dynamic program loaded with powerful stories and examples, expert speaker Randy Pennington guides you through the fundamentals that lead to long-term growth and bottom-line results. You'll learn how to differentiate your business from the competition, guide people through change, build greater...

Big success depends on how you use your imagination. Exceptional people in all walks of life have the ability to think creatively and open up new opportunities for innovation. These are the individuals who have mastered the skill of visualizing a dynamic and successful future and then creating what they envision with optimism and hope. In this fascinating program, James Mapes proves that success can be more easily achieved once we have a clear understanding of how the conscious and...

Like gravity, the Law of Attraction is at work in your life everyday. Once you become aware of the laws of attraction, and their possibilities, you can direct and amplify these hidden powers to get the results you want. In this captivating seminar on video, speaking legend Jack Canfield defines critical steps and thought processes that can take your life to a whole new level. You'll learn the three major components of the law of attraction for attracting excellent health, abundance, and great...

How important is your brand? According to industry experts, it's one the key determinants of how successful your company will be, how much repeat business you'll get, and how likely people are to refer others to you. In this practical business-building seminar, branding expert Libby Gill shows you how to create a compelling brand that sticks. Through powerful examples and real-world stories, you'll learn how to clarify your message, create more trust, compete more effectively, deliver on your...

Customer retention is critical for most businesses. Experts have proven that it costs a whole lot more to attract a new customer than it does to keep an existing one. Yet many companies do not have a specific customer retention plan in place. In this exciting and idea loaded sales training video, you'll discover powerful customer retention strategies for immediately boosting sales. Highly acclaimed speaker Michael Wickett delivers practical and unique ideas for connecting with customers at a...

This fast-paced sales training video is full of sales skills and customer loyalty ideas. Many salespeople spend the majority of their time seeking new customers, while true sales professionals enjoy steady business from long-term clients. In part one of this power-packed seminar, you'll learn how to advance your customers up the "customer loyalty ladder" to higher levels of repeat business and more referrals than ever. In part two, you'll gain valuable sales training insights into Needs...

How would your customers grade their experience with your company? Are you getting an A+ from every customer in each of the critical service areas? If not, what can you do to raise their grade? In this entertaining and practical customer service seminar, veteran speaker James Lloyd explores all of these questions, and many more. Several key ideas are discussed, including the importance of genuine caring, how to retain your customers by avoiding the big mistake many companies make, why internal...

How can you create conversations that help others grow? How can you make every meeting a once-in-a-lifetime experience that inspires others? How can you be more present in all of your interactions? How can you be recognized as the best? These and many more questions are answered in this unforgettable, power packed program featuring one of North America's most extraordinary speakers, Mike Lipkin. As you become captivated by his South African accent, you'll discover key insights and practical...

Today we live in a different world where time-pressed, distracted buyers find it more and more difficult to see meaningful differences between competitors. So it's the ability to engage your prospect, hold attention, and develop quality relationships that will convert that prospect into a client. In this fascinating program Dr. Patrick Schul uncovers important information about how buyers use their brains to make decisions. You'll learn that many of the traditional selling methods have major...

Why do some succeed while others fail? It starts with eliminating excuses, eradicating justifications and taking personal accountability for choices, actions and results. It starts with accountability. In this practical program you'll learn the four phases of accountability and the five critical, but often overlooked, ways to be proactively accountable. You'll learn how to increase your success and significance, both in business and in life, and you'll take an honest look at yourself and...

Someone who thinks big like you should be achieving greatness at every level, so what's holding you back? It's your mind and the way it's currently operating. Your very own thinking is stopping you from taking the actions that will quickly move you to your next level. In this eye-opening program you'll discover why you're not where you had hoped to be, and what you must do immediately to get there. Michael will clearly explain why your comfort zone is holding you back, and what you need to do...