Seminars On Demand

Customer retention is critical for most businesses. Experts have proven that it costs a whole lot more to attract a new customer than it does to keep an existing one. Yet many companies do not have a specific customer retention plan in place. In this exciting and idea loaded sales training video, you'll discover powerful customer retention strategies for immediately boosting sales. Highly acclaimed speaker Michael Wickett delivers practical and unique ideas for connecting with customers at a...

Leadership training is critical to the success of any organization. Executives, managers, and business owners are constantly creating a culture in their organizations through the leadership skills and style they demonstrate. Leadership training should be a regular part of any company's training regimen. because managing and leading people is an art. It takes a specific set of skills to do it well, in order to gain cooperation and create a breakthrough, high-performance team. In this dynamic,...

Effective teamwork, adaptability, and courage are all critical to the success of any professional in today's business climate. A shortcoming in any one of the three areas could cause failure, and possibly even extinction! In the animal world, coyotes have not only survived, they have thrived in the face of an all-out war to exterminate them -- because they've learned adaptability techniques, teamwork skills, and they exhibit amazing courage. In this high-energy session, award-winning speaker...

Like gravity, the Law of Attraction is at work in your life everyday. Once you become aware of the laws of attraction, and their possibilities, you can direct and amplify these hidden powers to get the results you want. In this captivating seminar on video, speaking legend Jack Canfield defines critical steps and thought processes that can take your life to a whole new level. You'll learn the three major components of the law of attraction for attracting excellent health, abundance, and great...

The fast-paced team building and leadership training program is filled with advice on how to become an extraordinary person in business, and in life. Using real world examples, dozens of interesting slides, and powerful true stories, Robert Stevenson delivers a high-energy leadership training program that can help anyone to achieve higher levels of excellence. He covers a broad spectrum of ideas, including team building, leadership training, management training, team skills, accountability,...

How do you cultivate customer relationships where your clients want to tell others all about you? What will make you and your wisdom irresistible? Discover the most important principles for building the kind of long-term customer relationships that lead to higher retention, and far more referrals. In this high-energy, high-content program, you'll learn the power of intent, the importance of your appearance, how to make people feel more valued, limiting words you should avoid and many other...

How can you create conversations that help others grow? How can you make every meeting a once-in-a-lifetime experience that inspires others? How can you be more present in all of your interactions? How can you be recognized as the best? These and many more questions are answered in this unforgettable, power packed program featuring one of North America's most extraordinary speakers, Mike Lipkin. As you become captivated by his South African accent, you'll discover key insights and practical...

Today's society places tremendous significance on physical appearance, material possessions and money. From a very young age, we are programmed to want more and more, and often place greater importance on "things", rather than people and relationships. Jim Tuman illustrates how to get back in touch with the true essence of life through real-life stories that will touch your heart and soul. He shows people of all ages how to cut through the barriers to create more loving, caring relationships...

Studies consistently demonstrate that words are only a small piece of the communication puzzle. There is much more that happens at a subconscious level that impacts our ability to connect with others and be truly understood. In this exciting and humorous program you'll discover how people communicate subtle and obvious messages through nonverbal language. This humorous program examines virtually every aspect of conscious and subconscious communication including time, space, appearance,...

How would your customers grade their experience with your company? Are you getting an A+ from every customer in each of the critical service areas? If not, what can you do to raise their grade? In this entertaining and practical customer service seminar, veteran speaker James Lloyd explores all of these questions, and many more. Several key ideas are discussed, including the importance of genuine caring, how to retain your customers by avoiding the big mistake many companies make, why internal...

How can any organization consistently improve its most important desired outcomes, and do it in a way that is sustainable? In the end, it comes down to mastering simple, practical processes that can be repeated over and over again. In this content-loaded seminar, Dan Coughlin guides you through 19 specific action steps covering a variety of important topics, including leadership, innovation, branding, and sales. You'll learn how to unleash more creativity, connect through listening, give...

Your employees and their customer service skills may be the only thing that differentiates you from the competition. And customers are more sophisticated and educated than ever before. That's why it's critically important to make sure employee skills are constantly updated to meet ever-rising customer expectations. In this content-rich seminar, your front-line team members will learn practical skills and proven systems for improving customer service at every touchpoint, all along the cycle....