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Customer Service From the Heart - How to Genuinely Serve Others at the Highest Level Possible
Retail: $39.99
Price: $37.99
Availability: In Stock
Item #: 850880001563 -

    How would your customers grade their experience with your company? Are you getting an A+ from every customer in each of the critical service areas? If not, what can you do to raise their grade? In this entertaining and practical customer service seminar, veteran speaker James Lloyd explores all of these questions, and many more. Several key ideas are discussed, including the importance of genuine caring, how to retain your customers by avoiding the big mistake many companies make, why internal...

    The Science of Getting Rich - Using The Secret Law of Attraction to Accumulate Wealth
    Retail: $39.99
    Price: $37.99
    Availability: In Stock
    Item #: 850880001068 -

      Imagine discovering a secret that catapults you to the life you always wished you'd have, one that's abundantly rich and rewarding in every facet. That solution exists. In fact, it exists today, this very moment -- in your own mind! Every person walking this planet carries this key, but few know how to plumb their mind's depths to excavate a more rewarding life for themselves. That's where Bob Proctor comes in. As an internationally sought-after motivational speaker, Bob Proctor teaches the...

      Advanced Body Language - Nonverbal Communication skills for Greater Understanding
      Retail: $39.99
      Price: $37.99
      Availability: In Stock
      Item #: 850880001464 -

        Studies consistently demonstrate that words are only a small piece of the communication puzzle. There is much more that happens at a subconscious level that impacts our ability to connect with others and be truly understood. In this exciting and humorous program you'll discover how people communicate subtle and obvious messages through nonverbal language. This humorous program examines virtually every aspect of conscious and subconscious communication including time, space, appearance,...

        Connecting for Results - How to Turn Contacts into Advocates
        Retail: $39.99
        Price: $37.99
        Availability: In Stock
        Item #: 850880001389 -

          How do you cultivate customer relationships where your clients want to tell others all about you? What will make you and your wisdom irresistible? Discover the most important principles for building the kind of long-term customer relationships that lead to higher retention, and far more referrals. In this high-energy, high-content program, you'll learn the power of intent, the importance of your appearance, how to make people feel more valued, limiting words you should avoid and many other...

          Accelerate Your Business - 19 Action Steps to Achieve Outstanding, Sustainable Results
          Retail: $39.99
          Price: $37.99
          Availability: In Stock
          Item #: 850880001570 -

            How can any organization consistently improve its most important desired outcomes, and do it in a way that is sustainable? In the end, it comes down to mastering simple, practical processes that can be repeated over and over again. In this content-loaded seminar, Dan Coughlin guides you through 19 specific action steps covering a variety of important topics, including leadership, innovation, branding, and sales. You'll learn how to unleash more creativity, connect through listening, give...

            Breakthrough Thinking - Practical Insights for Influencing Your Mind and Your Results
            Retail: $39.99
            Price: $37.99
            Availability: In Stock
            Item #: 850880001846 -

              Big success depends on how you use your imagination. Exceptional people in all walks of life have the ability to think creatively and open up new opportunities for innovation. These are the individuals who have mastered the skill of visualizing a dynamic and successful future and then creating what they envision with optimism and hope. In this fascinating program, James Mapes proves that success can be more easily achieved once we have a clear understanding of how the conscious and...

              Doubling Your Productivity - How to Manage Your Time and Organize Your Life
              Retail: $39.99
              Price: $37.99
              Availability: In Stock
              Item #: 850880001150 -

                Effective time management is one of the most important skills for boosting productivity. In this powerful time management session by Brian Tracy, you'll learn how to organize every area of your life. You'll discover several time management tips, including the best ways to eliminate time wasters, time management techniques for maximizing productivity, how to increase your personal power, how to make yourself more valuable, and keys for staying motivated. No matter what you do for a living, this...

                Beyond Excellence - How to Soar Like an Eagle in a World Full of Turkeys
                Retail: $39.99
                Price: $37.99
                Availability: In Stock
                Item #: 850880001327 -

                  The fast-paced team building and leadership training program is filled with advice on how to become an extraordinary person in business, and in life. Using real world examples, dozens of interesting slides, and powerful true stories, Robert Stevenson delivers a high-energy leadership training program that can help anyone to achieve higher levels of excellence. He covers a broad spectrum of ideas, including team building, leadership training, management training, team skills, accountability,...

                  Coyote Power - How to Thrive, Not Just Survive
                  Retail: $39.99
                  Price: $37.99
                  Availability: In Stock
                  Item #: 850880001280 -

                    Effective teamwork, adaptability, and courage are all critical to the success of any professional in today's business climate. A shortcoming in any one of the three areas could cause failure, and possibly even extinction! In the animal world, coyotes have not only survived, they have thrived in the face of an all-out war to exterminate them -- because they've learned adaptability techniques, teamwork skills, and they exhibit amazing courage. In this high-energy session, award-winning speaker...

                    Creating Customers for Life - Innovative Ideas for Boosting Sales and Outsmarting the Competition
                    Retail: $39.99
                    Price: $37.99
                    Availability: In Stock
                    Item #: 850880001181 -

                      Customer retention is critical for most businesses. Experts have proven that it costs a whole lot more to attract a new customer than it does to keep an existing one. Yet many companies do not have a specific customer retention plan in place. In this exciting and idea loaded sales training video, you'll discover powerful customer retention strategies for immediately boosting sales. Highly acclaimed speaker Michael Wickett delivers practical and unique ideas for connecting with customers at a...

                      The 8 Pillars of Trust - How to Build a Rock Solid Foundation For Leadership
                      Retail: $39.99
                      Price: $37.99
                      Availability: In Stock
                      Item #: 854720005049 -

                        Trust has the ability to accelerate any business, organization, or relationship. Lack of it can easily destroy the same. When trust is high, salespeople generate more sales, brands create greater loyalty, and leaders build more productive teams. When trust is low, problems, skepticism, attrition, stress and costs all increase. In this practical, easy to follow seminar, David Horsager shares 8 fundamental traits of trusted people and organizations. They include consistency, clarity, compassion,...

                        Communication Skills That Work - How to Resolve Conflict and Increase Cooperation
                        Retail: $39.99
                        Price: $37.99
                        Availability: In Stock
                        Item #: 850880001747 -

                          Are you uncomfortable when you have to confront someone? Do you cringe at conflict? Would you like to create more harmony and cooperation? In this seminar, you'll not only learn tools to communicate more effectively, you'll gain the confidence to stand up to bullies, and speak your truth with grace. No longer will you have to run away from conflict or confrontation. With these powerful and practical ideas, you'll know exactly what to say, how to say it and when to say it. Whether you're a...