Return and Refund Policy

If you are unsatisfied for any reason, you may return your unopened (still in the shrink wrap) purchase within 30 days of the ship date provided you contact us to arrange a return authorization:

  1. Email customerservice@moviezyng.com or call 844-438-9964 with your order number to receive your return authorization.
    1. If the item is defective or damaged, we will issue a pre-paid return shipping label.
    2. In all other cases, buyer is responsible for return shipping and may ship back the item using the carrier of his/her choice.
  2. We do not accept any returns after 30 days from ship date.
  3. If you believe your package was damaged during shipping, we request that you contact us within 5 days so we can quickly resolve the issue.
  4. To cancel an order, please contact Moviezyng as soon as possible. If your order has not yet shipped, we will immediately refund your payment. If your order has ahipped, we will refund your payment as soon as we have receive the item(s) back from you and processed them at our warehouse.
  5. All refund recipients will receive an email confirmation for their records